PharmacyHUB Locum Terms

These terms are between ZOA DIGITAL LTD, trading as PharmacyHUB, a company registered in England and Wales (company number 17485002, registered office 217 Kingsway, Manchester, England, M19 2WB) ("we", "us"), and you, the pharmacist with a locum account. You use it for your work as a pharmacist.

2.1 Your locum account is yours, not a pharmacy's, and it costs nothing. With it you can:

• see the bookings pharmacies publish to you;
• raise and download your invoices to them;
• tell each pharmacy which services you offer;
• accept or decline an invitation to join a pharmacy's team. Accepting needs your GPhC number on your account. If it isn't there yet, accepting adds the number you gave us when you signed up, as long as the pharmacy entered the same number for you and no other account has it.

2.2 We are not a locum agency. We don't find you work, set your rates, take a fee or pay your invoices: those are between you and each pharmacy. You are not our employee or worker.

You confirm that you are on the General Pharmaceutical Council (GPhC) register, and that the GPhC number you give us is yours. We don't check it. Once you are on a pharmacy's team, you can change your name and GPhC number in My account. Until then, email hello@pharmhub.co to correct your name, email address or GPhC number.

4.1 A pharmacy connects to your account when:

• it invites you to its team, and you accept;
• you ask to claim its record of you, and press the link we email to the address on that record; or
• its record of you links to your account. That happens automatically, without asking you, when the record holds your GPhC number and your confirmed email address. A pharmacy can also link it by hand.

4.2 A connected pharmacy sees your name, email address and GPhC number. So does a pharmacy whose record has your email address, when it looks for an account to link, and one whose record you ask to claim. If you join a team, you become one of its users: it decides which branches you work at, and sees what you do there. No pharmacy sees the other pharmacies you work for. A pharmacy can remove you from its team, and unlink its record of you, at any time. Removing you from its team ends your access to it, and you can still invoice it for work you have done and it hasn't paid.

Your entries in a pharmacy's records belong to the pharmacy. These include its responsible pharmacist record and its controlled drugs register, and your entries carry your name and GPhC number. You are responsible for what you enter. A controlled drugs entry can't be changed or deleted, only corrected by a new entry. Every change is kept in the pharmacy's audit trail.

6.1 We are the controller of your account: your name, email address, GPhC number, password, email choices and sign-in records. Our privacy notice applies.

6.2 Each pharmacy is the controller of its records about you:

• its locum record of you;
• the services you offer it;
• your bookings and payments;
• your register entries;
• the invoices between you, including any it raised in your name.

We process them for the pharmacy under our Data Processing Agreement. The pharmacy's privacy notice applies, and it answers requests about them.

6.3 Your invoices are held in the pharmacy's records, so they go when its data does (clause 8.3). Download a copy of each one for your own accounts.

7.1 Keep your password secret and your account to yourself. If someone else may have signed in, tell us at hello@pharmhub.co.

7.2 You must not:

• use the account unlawfully;
• invoice for work you didn't do;
• try to reach data that isn't yours;
• disrupt, copy or reverse-engineer PharmacyHUB.

If you find a security weakness, report it to us.

7.3 We may suspend or close your account if you seriously break these terms or put others at risk. We will tell you first where we can.

7.4 PharmacyHUB is a record-keeping tool, not legal, regulatory or clinical advice. We may change it, and we don't promise it will always be available.

8.1 You can delete your account at any time, in My account › Security. Deleting it:

• removes your email address and sign-in;
• removes your access to every pharmacy;
• unlinks each pharmacy's record of you.

We keep your name, and your GPhC number once a pharmacy has recorded it, because records you signed must still show who signed them.

8.2 A pharmacy's records about you stay: it must keep its statutory registers for set periods (UK GDPR Art.17(3)(b)), and its audit trail keeps what it recorded. To stop working with one pharmacy, ask it to remove you from its team and unlink its record of you.

8.3 If a pharmacy leaves PharmacyHUB, its data is due to be deleted three months after its subscription ends, unless the law requires it to be kept. That includes your bookings and invoices with it. If you were on its team and you aren't connected to any other pharmacy, your account is normally deleted at the same time, as in 8.1.

9.1 Nothing in these terms limits liability that the law doesn't allow to be limited, such as for death or personal injury caused by negligence, or for fraud.

9.2 We are not liable for:

• lost work, income or payment, including a pharmacy not paying you;
• indirect or consequential loss;
• regulatory action against you;
• loss caused by what you or a pharmacy entered.

Otherwise, our total liability to you is £100.

If we change these terms in a way that affects you materially, we will email you at least 30 days before the change applies. If you don't accept it, delete your account before then. Your account records the version you agreed to.

These terms are the whole agreement between us about your locum account. Notices go by email. No one else has rights under these terms (Contracts (Rights of Third Parties) Act 1999). If a court finds part of them unenforceable, the rest still applies. These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.